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Jollychic guarantees return within 15 days after delivery if you are not satisfied with our products.
Jollychic will take care of the shipping cost of return and Door to Door Pick Up Service is available for Saudi Arabia.
For the other countries, the return logistics cost shall be paid by the customers.
1. Online submission for applying return is required.
2. All returns must be in good condition with original tags, labels and packing.
3. The following items are not eligible for return or refund,
1) Beauty, Underwear, Swimwear and Leggings;
2) Opened or used Electronics (Cellphone, Pad and Computer);
3) Jolly Supermarket products.
4. Exchange Service is not available.
5. Freight Collect for return package to Jollychic is not acceptable.
View video How to return for more details.
1. Jollychic promises to refund within 48 hours to your Jollychic account after the return package received.
2. Express Refund Service is available for Extreme Plus members and dedicated Customers.